creator avatar
Tanmay BhatiaCommunity Manager
Saturday, April 6 2024

What actions should a new community manager take when he is new to community?

How critical community manager role is in a community?

A new community manager plays a critical role in building and managing a community. They are responsible for creating a positive experience for members, promoting engagement and growth, and ensuring that the community remains vibrant and active.

One of the primary roles of a new community manager is to establish a clear vision and strategy for the community. They must understand the community's purpose, identify the target audience, and define the community's goals and objectives. By doing so, they can develop a roadmap for community growth and ensure that all activities align with the community's overall strategy.

Another key role of a new community manager is to create and foster a sense of community among members. This involves building relationships, engaging members in meaningful discussions and activities, and creating a welcoming and inclusive environment. By fostering a sense of belonging, new community managers can encourage members to become more engaged and active in the community.

New community managers must also be responsible for moderating and maintaining the community. This involves monitoring conversations and interactions between members, ensuring that all members adhere to the community guidelines and policies, and addressing any issues or conflicts that may arise. By maintaining a safe and respectful environment, new community managers can build trust and credibility with members, and foster a strong and healthy community.

Finally, new community managers are responsible for measuring and analysing community engagement and growth. They must regularly assess the success of community activities and initiatives, track member engagement and participation, and use data to inform future strategies and decisions. By doing so, they can ensure that the community continues to grow and evolve in response to member needs and interests.

What a new community manager needs to do in initial days of joining?

The role of a new community manager is multifaceted and critical to the success of a community. By establishing a clear vision and strategy, fostering a sense of community, moderating and maintaining the community, and measuring engagement and growth, new community managers can create a vibrant and thriving community that delivers value to all members.

As a new community manager, there are several key things you can do to establish yourself and build a strong foundation for your community. Here are some steps to consider:

  1. Get to know your community: Before you start making any changes or implementing new initiatives, it's important to get to know your community. Spend time reading through past posts and discussions to get a sense of the community's culture and values. Reach out to community members individually to introduce yourself and ask for their feedback and suggestions.
  2. Set clear goals and objectives: Once you have a sense of the community's culture and values, it's time to set clear goals and objectives for your role as community manager. Consider what you want to achieve in the short and long term, and make sure that your goals align with the overall mission and purpose of the community.
  3. Establish communication channels: Communication is key in any community, and it's important to establish clear communication channels early on. Consider setting up a regular newsletter or email update, and make sure that community members know how to reach out to you with questions or concerns.
  4. Create engaging content: In order to keep your community members engaged and active, it's important to create and share engaging content. This can include everything from blog posts and articles to videos and social media updates. Make sure that your content is relevant, informative, and aligned with the interests of your community.
  5. Encourage engagement: Engagement is the lifeblood of any community, and it's important to actively encourage and facilitate engagement among your community members. This can include everything from asking questions and starting discussions to hosting events and challenges.
  6. Foster a sense of community: In order to create a strong and supportive community, it's important to foster a sense of community among your members. This can include everything from recognizing and celebrating member achievements to hosting community-wide events and initiatives.
  7. Monitor and manage the community: As community manager, it's your responsibility to monitor and manage the community to ensure that all members feel safe and respected. This may involve moderating discussions and removing inappropriate content or behavior.

Final thoughts 

In addition to these steps, it's important to be open and flexible as a community manager. Listen to feedback from your community members and be willing to adapt and evolve your approach as needed. With time and effort, you can establish yourself as a strong and effective community manager who is able to build a thriving and supportive community.

Support your community manager in their efforts to build a strong and inclusive community. If you have ideas and feedback to share then help spread the word by joining our NbliK community app.  Let's work together to ensure our community's success and growth.

• • •

Wish to get better engagement for your brand?