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Tanmay BhatiaCommunity Manager
Monday, March 6 2023

Setting up a community in 2023: What do you need to know?

‘Build it, and they will come’ only works in the movies. Social media is a ‘build it, nurture it, engage them, and they may come and stay’ – Seth Godin

With the abundance of information available on how to manage online communities in the new year, now is the ideal time to strategically plan and implement changes to your community strategy. Whether you're looking to introduce new features and functionalities, update the design and user experience, or enhance the overall performance of your community, a well-defined strategy is crucial to achieve these objectives.

To understand the importance of having an effective community strategy, it's essential to recognize that online communities are an essential component of a brand's online presence. They provide a platform for businesses to connect with their customers, engage with them, and gather feedback that can be used to improve products and services. An effective community strategy can help businesses establish a strong brand reputation, increase customer loyalty, and drive sales.

A well-defined strategy also helps businesses to measure the success of their community initiatives and make data-driven decisions based on user feedback and engagement metrics.

Why build an online community?

Online communities provide a platform for business owners to bring their audiences or students together in a centralized location, where they can interact, provide feedback, and engage with one another.

For many companies, an online community serves as a valuable resource for connecting with both existing and prospective customers in a single location. It allows individuals to share insights, exchange ideas, and provide practical feedback on our product, thereby promoting collaboration and knowledge-sharing.

Creating an online community can offer various benefits, regardless of the size of your team. These advantages include:

  • Establishing your authority in your industry or niche by growing your network and audience.
  • Creating brand advocates who can refer potential customers to your business.
  • Receiving feedback from your community, which can help improve your products and services and enhance customer satisfaction.
  • Generating revenue by cultivating more engaged followers, increasing customer retention, and ultimately driving sales.
  • Adapting to market changes by maintaining touchpoints with your audience when physical gatherings are not possible.
  • For digital entrepreneurs, online communities are particularly well-suited. 

Overall, an online community can be a valuable tool for entrepreneurs and businesses looking to connect with their audience, build brand loyalty, and drive growth.

How to set up a community?

Creating a community can bring people together and foster a sense of belonging. Here is a step-by-step guide to help you set up a successful community.

  1. Define your community's purpose: Before anything else, determine the reason why you want to set up a community. What are your goals, and who is your target audience? This will help you define the focus and direction of your community.
  2. Choose a platform: There are many platforms to choose from, including social media, forums, and community-specific websites. Choose a platform that aligns with your community's goals and target audience.
  3. Develop a name and logo: A memorable name and a recognizable logo are crucial for creating a strong brand identity for your community. The name should be easy to spell and remember, and the logo should be simple and easily recognizable.
  4. Build an online presence: Create a profile for your community and start building its online presence. Include information about the community's purpose, goals, and how people can get involved.
  5. Invite members: Reach out to potential members who share your community's interests and goals. You can use social media, email, or other marketing channels to invite them.
  6. Establish guidelines: Clearly defined guidelines are essential for maintaining a positive and productive community. Include rules for acceptable behavior, language, and content.
  7. Encourage participation: Encourage members to participate in your community by starting discussions, asking questions, and sharing content. You can also organize events, contests, and other activities to keep members engaged.
  8. Provide support: Be available to support your members when they need it. Respond to questions and concerns promptly and encourage members to help each other out.
  9. Monitor and manage the community: Regularly monitor your community to ensure that it stays on track and that members are following the guidelines. Address any issues that arise and take appropriate action.
  10. Evaluate and adjust: Regularly evaluate your community and make adjustments as needed. Ask members for feedback, gather data, and analyze it to see what's working and what isn't.


In conclusion, setting up a community requires time, effort, and dedication. By following these steps, you can build a strong, engaged community that will continue to thrive for years to come. If you are planning to establish a community this year, there may not be a better platform than NbliK. 

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